![]() I’ll try to see if I can do this today (I have a billion things to do) because this is such a small little neighborhood and like everyone knows I was sort of surprised they immediately shut me down (at the store) the door dash customer service was super helpful but her hands are tied (she tried to guess the first numbers once I sent the pics of the unreadable pin missing the first few digits). Oh they just dropped it off /purchased it yesterday so hopefully it won’t be too long and easier for them (this is all happening SO QUICKLY) and I have the receipt and thank you card and literally a live link tracking all of this. Is there anything else I should try? The card will really help me while my husband recovers, and obviously this was a huge shock to me and it’s right before the holidays. I tweeted / dmd door dash to show them proof (including the receipt, meal train link and a pic of the damage to the pin etc) haven’t herd back and not really expecting them to check the message. I contacted door dash to see if they could help (I have the receipt showing it was just purchased) - I sent in photos of the receipt and the gift card with the damaged unreadable pin- and they said they couldn’t do anything about it.Ĭalled the store, they said I have to contact door dash (which I already did who said I was out of luck) It was $200- so would be incredibly useful to us. One neighbor dropped off a physical gift card and while trying to add it to my account, scratching off the pin part of it came off- I think it was defective tbh I’ve never seen this happen on a gift card before. My amazing neighbors organized a “meal train” where they drop off dinners while he recovers. Edit update: I’m leaving this up in the event anyone searches with the same issue- I ended up tweeting door dash and to my surprise I provided enough proof they were able to locate the gift card PIN number! I was surprised they also did it so quickly! 10/10 customer service.Ĭouple of days ago we found out my husband has cancer and was scheduled for a surgery next Tuesday.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |